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COVID-19 Business FAQ

Is my business allowed to remain open?

Yolo County issued a countywide Public Health Order directing residents to shelter in place through May 1, 2020. The order limits activity, travel and business functions to only the most essential needs. To see lists of essential and non-essential businesses, refer to Yolo County Shelter In Place 101, call 2-1-1 or visit:

Section 10 of the Governor's Order identifies Essential Critical Infrastructure Workers:

What will happen if a “non-essential business” stays open?  

Businesses not designated “essential” may maintain Minimum Basic Operations while practicing social distancing to maintain inventory, security, payroll and employee benefits and activities that allow employees to work remotely. Non essential businesses are allowed to make deliveries.  Businesses are required to comply with the Public Health Order and violations may result in penalties.

What resources are available if I have to lay off workers or close my business? 

Numerous local, state and federal Stimulus programs are available to retain and re-hire employees that have been laid off.  California's Office of Business and Economic Development (GO-Biz) and the California Labor and Workforce Development Agency resources are linked below.  These include State Disability Insurance, Unemployment Insurance, Paid Family Leave, Paid Sick Leave, workplace health and other programs. Yolo County offers employers and workers rapid response layoff aversion services, training and re-hiring assistance.  Visit the helpful links listed below.

Small Business Guide to the CARES Act:  

Yolo County "YoloWorks" Career Center: or call 530.661.2641

California Employment Development Department:

What if I am unable to pay my rent during the COVID-19 Health Order?

The City of West Sacramento has a temporary moratorium on evictions for non-payment of rent for both residential and commercial tenants affected by COVID-19, until May 31, 2020. Instructions and forms are available at:

Will my utilities be shut off if I can’t pay my bill?

The City has suspended late charges for bills due in March and April, until 30 days after City Hall resumes normal business hours. Customers may pay online at:  PG&E has implemented a moratorium for disconnection due to non-payment for both residential and commercial customers.

How will the City help me protect my store or property if needed?  

The West Sacramento Police Department is maintaining full operations. Please call Police

Non-Emergency Dispatch 916.372.3375 or the Crime Tip Hotline 916. 617.4747. Call 911 for emergencies and crimes in progress.   

Does the City have financial assistance programs for businesses?  

The City does not currently have direct financial assistance available for businesses. The City adopted an eviction moratorium and suspended late charges for utility bills and business license renewals. The City is monitoring federal and state legislation for COVID-19 business resources and conducting outreach to inform future decision-making on this topic.

What programs are available for small businesses through the CARES Act?

The Small Business Administration (SBA) has Economic Injury Disaster Loans, emergency grants and the new Paycheck Protection Program. Visit the SBA or Small Business Development Center to learn more. The Sacramento Metro Chamber offers a COVID-19 rapid response business resource page with links to all available public and private resources. Visit

For local assistance visit:

What federal and state programs are available to help my business?

Many California departments and federal CARES Act implemented economic assistance programs for businesses affected by COVID-19.  These include economic injury disaster loans, payroll and sales tax deferrals and much more.  The California I-Bank Small Business Finance Center offers technical and capital assistance programs.  California is providing broad assistance to small businesses and employers impacted by COVID-19. This includes:

The Capital Regional Small Business Development Center offers free  business counseling to access financial resources.  Visit the the helpful links below.

Small Business Development Center Covid-19 Survival Guide   California COVID Response

I operate a food service facility--what practices should I follow to keep my patrons safe? 

The CA Dept. of Public Health offers guidance for Retail Food and Beverage service venues at  More resources are available from the National Restaurant Association:

What should I be doing to protect my employees from COVID-19?

Discontinuing non-essential operations. Work remotely wherever possible. Implement the social distancing required by the Yolo County Health Order. Review the most current information from the State of California: and the CDC guidance for Cleaning and Disinfecting Homes and Workplaces:

If my employer is not taking appropriate safety measures to protect me, who do I contact?

Residents and employees may report potential violations to West Sacramento Code Enforcement online or call 916. 617.4925. Code Enforcement will investigate your complaint and contact the business to inform and assist the business to comply.   

SBA Economic Injury Disaster Loans and Loan Advance

The U. S. Small Business Administration is offering low-interest federal disaster loans for working capital to California small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19). Applicants may apply online, receive additional disaster assistance information and download applications at may also call SBA's Customer Service Center at (800) 877-8339. 

Small business owners (those with less than 500 employees) are eligible to apply for an Economic Injury Disaster Loan (EIDL) and request an advance of up to $10,000. The loan advance will provide economic relief to businesses that are currently experiencing a temporary loss of revenue. Funds will be made available within three days of a successful application, and this loan advance will not have to be repaid. The EIDL program can provide working capital loans of up to $2 million for economic support to small businesses to help overcome the temporary loss of revenue. To apply for a COVID-19 Economic Injury Disaster Loan, click here.

Local Assistance and Referrals 

Contact Diane Richards: or call 916.617.4538

Elijah Ortega:, 916.617.4535

Denice Domke:  West Sacramento Chamber of Commerce  916.371.7042. 



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About West Sacramento 


Located at the urban core of the Capital region, West Sacramento is one of the region's principal employment centers and is a global food hub connecting the nation's most productive agricultural valleys to international manufacturing, production, sensing, research, innovation, and logistics. The city's population has doubled since its incorporation in 1987, and is currently home to 54,000 residents. The environment of the city is richly diverse, with historic neighborhoods of all income levels, urban development areas and opportunities for large and small infill projects, highly livable suburbs nestled between the urban core and the region's agricultural assets, miles of waterfront, and business and industrial parks, all supporting a powerful economic engine for prosperity.  

Quick Facts

 Population (2019)  54,234
 Geographic Size  22.85 square miles
 Growth Rate  9.8%
 Bachelor's Degree (Age 25+)  18.3%
 Per Capita Income (2017)  $27,224

 Utility Providers  
 Water/Wastewater  City of West Sacramento
 Refuse Waste Management 
 Electric  PG&E
 Gas  PG&E