FAQs for Online Registration

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Do I have to create a new account?

If you’ve purchased a Community Center pass on or after January 2010 or have registered for an event on or after June 2010, then you do NOT need to create a new account. Simply enter the e-mail address you used for your current account into the new system and click on “I forgot or don’t know my password” and a temporary password will be e-mailed to you. If you still have trouble logging in OR have questions about passes, please call (916) 617-4620. 

How do I create a new account?

Click on “Login” in the upper right hand corner, then click on “I would like to create a new account”.

When creating a new family account, whose information do I enter first?

Please enter the main account holder’s information in first followed by additional family members.