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If you are experiencing a utility issue, would like to report a problem, or need assistance directing your inquiry please call (916) 617-4850 and one of our experienced administrative staff will be glad to help.

Employee TITLE
William Roberts Public Works Operations and Maintenance Director 

Heather Brophy

Business Manager 
Jessie Melson   Utilities Maintenance Superintendent 
Tim Spinelli  Equipment and Facilities Maintenance Superintendent
Chris Kania Water Treatment Plant Supervisor


West Sacramento Connect is an easy way to send your questions, concerns and compliments directly to City staff who can help you.


  1. Open West Sacramento Connect 
  2. Choose a topic that matches your concern
  3. Fill out your request
  4. (Optional) Create an account to track the status and online responses 


App Store

  1. Navigate to your device’s app store
  2. Search for West Sacramento Connect
  3. Download

We hope you enjoy this service, which reflects the City's ongoing commitment to providing the community with excellent customer care.