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Via On-Demand Rideshare



Get anywhere in West Sacramento for one affordable, flat fare!


Have you noticed some shiny new vans in town? Meet West Sacramento's new on-demand public transportation service! This innovative travel option is being tested out by the City as part of a one year Pilot in partnership with the rideshare company, Via. 

What is "Rideshare"?

Using West Sacramento's Via rideshare service, you can catch a ride anywhere in the City for an affordable, flat fare. Request a ride when you're ready by using a Smartphone App or by calling over the phone. A Mercedes Benz Via van will pick you up in just minutes. And by sharing your ride with others heading in the same direction, you'll save money and avoid the hassle of traffic and parking- without sacrificing convenience! Standard fares are just $3.50 one-way, or $1.75 for Seniors & Disabled Riders who apply for and receive a discount. See our FAQs below to learn more.

For Customer Service Support or to Book a Ride, call (916) 318.5101. 

News & Updates

Win-Win! Via Referral Program: Share your unique Referral Code with others to get free rides! After they take their first ride, you'll get $10 ride credit for referring them - and they'll get $10 of ride credit just for using your referral code! Learn how to refer friends by clicking here

Group PricingTraveling with friends? Add them  to your Via trip for just $1 each. Now the whole family can enjoy affordable shared rides around town. 

$15 Weekly ViaPass!  With a ViaPass, ride anywhere in town up to 4 times each day of the week (M-F 7am-10pm, Sat 9am-10pm). A weekly ViaPass costs $15/week (or just $7.50/week for those who have applied for and received the Senior/Disabled Rider Discount.)


 Download the free Via App today! Available for Android and iPhone by clicking below. 

badge-google-play-store         badge-apple-app-store




  • What is rideshare?
  • How does Via rideshare work?
  • How much does it cost?
  • What are the hours of operation?
  • Where can I go on Via rideshare?
  • How long will I wait to be picked up?
  • Why won't Via always pick me up at my door?
  • How can I pay?
  • Can I pay with cash?
  • I don't have a Smartphone or tablet. Can I still book a ride?
  • Can customers with wheelchairs or mobility devices ride?
  • How old do I have to be to book a ride?
  • How many passengers can ride in a Via van?
  • How do I get a Senior or Disabled Rider Discount?
  • How is Via rideshare different than traditional ride-hailing transportation services?
  • Did the City purchase the Mercedes Benz Via Vans?
  • Can pets ride on Via?
More FAQs
Please correct the field(s) marked in red below:

How was your ride? 

Please tell us about your Via West Sacramento rideshare experience.


Questions may also be submitted directly to City staff using West Sac Connect or by emailing


PLEASE NOTE: If you wish to file a compliment or complaint inrelation to your Via ride, please note the License Plate #, Driver Name, and/or time of day that you took your ride.


Please enter your feedback below. 


**If you would like staff to respond, please INCLUDE CONTACT INFORMATION WITH YOUR MESSAGE** 


 Staff is unable to respond to inquiries that do not provide contact information.