Via On-Demand Rideshare

Get anywhere in West Sacramento for one affordable, flat fare!

RIDESHARE VIA_CITY HALL

Have you noticed some shiny new vans in town? Meet West Sacramento's new on-demand public transportation service! This innovative travel option is being tested out by the City as part of a one year Pilot in partnership with the rideshare company, Via.

What is "Rideshare"?

Using West Sacramento's Via rideshare service, you can catch a ride anywhere in the City for an affordable, flat fare. Request a ride when you're ready by using a Smartphone App or by calling over the phone. A Mercedes Benz Via van will pick you up in just minutes. And by sharing your ride with others heading in the same direction, you'll save money and avoid the hassle of traffic and parking- without sacrificing convenience!

News & Updates 

Now introducing, ViaPass!  With a $10 Weekly ViaPass, you can ride up to 4 time daily anywhere in West Sacramento during normal operating hours.

Cheaper Group Rides! Traveling with friends? Add passengers to your Via trip for only $1 each. Now the whole family can enjoy affordable shared rides around town. 

 

Download the Via App and get your first two rides free using promo code: WSCITY

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FAQs

  • What is rideshare?
  • How does Via rideshare work?
  • How much does it cost?
  • What are the hours of operation?
  • Where can I go on Via rideshare?
  • How long will I wait to be picked up?
  • Why won't Via always pick me up at my curb?
  • How can I pay?
  • Can I pay with cash?
  • I don't have a Smartphone or tablet. Can I still book a ride?
  • Can customers with wheelchairs or mobility devices ride?
  • How old do I have to be to book a ride?
  • How many passengers can ride in a Via van?
  • How do I get a Senior or Disabled Rider Discount?
  • How is Via rideshare different than traditional ride-hailing transportation services?
  • Did the City purchase the Mercedes Benz Via Vans?
More FAQs
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Via Rideshare Feedback Form

Tell us about your experience. 

     If you wish to file a compliment or complaint in relation to your Via ride, call Via's Support line at 916-318-5101. After each ride using the Smartphone App, you will be prompted to provide feedback on the quality of your experience. Or, simply use the form. 

     Please note: Unless you provided contact information in your comment, staff are unable to respond to questions. Questions may be submitted through West Sac Connect or by emailing sarahs@cityofwestsacramento.org. 

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