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Via On-Demand Rideshare

Get anywhere in West Sacramento for one affordable, flat fare!

Have you noticed some shiny new vans in town? Meet West Sacramento's new on-demand public transportation service! This innovative travel option is being tested out by the City as part of a one year Pilot in partnership with the rideshare company, Via.

What is "Rideshare"?

Using West Sacramento's Via rideshare service, you can catch a ride anywhere in the City for an affordable, flat fare. Request a ride when you're ready by using a Smartphone App or by calling over the phone. A Mercedes Benz Via van will pick you up in just minutes. And by sharing your ride with others heading in the same direction, you'll save money and avoid the hassle of traffic and parking- without sacrificing convenience!

News & Updates  

 Win-Win! Via Referral Program: Share your unique Referral Code with friends and family to get free rides! After they take their first Via ride, you'll get $10 ride credit for referring them - and they'll get $10 of ride credit just for using your referral code! Learn how to refer friends by clicking here

Cheaper Group PricingTraveling with friends? Add passengers to your Via trip for only $1 each. Now the whole family can enjoy affordable shared rides around town. 

Weekly ViaPass!  With a $10 Weekly ViaPass, you can ride anywhere in West Sacramento up to 4 times each day of that week during normal operating hours (M-F 7am-10pm, Sat 9am-10pm). $10 is a promotional price for a ViaPass and will only be offered for a limited time. Try it now to get this great deal-prices will be increasing soon!

Download the free Via App today! Available for Android and iPhone by clicking below. 

 

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FAQs

  • What is rideshare?
  • How does Via rideshare work?
  • How much does it cost?
  • What are the hours of operation?
  • Where can I go on Via rideshare?
  • How long will I wait to be picked up?
  • Why won't Via always pick me up at my curb?
  • How can I pay?
  • Can I pay with cash?
  • I don't have a Smartphone or tablet. Can I still book a ride?
  • Can customers with wheelchairs or mobility devices ride?
  • How old do I have to be to book a ride?
  • How many passengers can ride in a Via van?
  • How do I get a Senior or Disabled Rider Discount?
  • How is Via rideshare different than traditional ride-hailing transportation services?
  • Did the City purchase the Mercedes Benz Via Vans?
  • Can pets ride on Via?
More FAQs
Please correct the field(s) marked in red below:

How was your ride? 

Please tell us about your Via West Sacramento rideshare experience.

 

Questions may also be submitted directly to City staff using West Sac Connect or by emailing sarahs@cityofwestsacramento.org

 

PLEASE NOTE: If you wish to file a compliment or complaint inrelation to your Via ride, please note the License Plate #, Driver Name, and/or time of day that you took your ride.

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