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West Sacramento On-Demand: Via Rideshare

Get anywhere in West Sacramento for one affordable, flat fare!

 

Have you noticed some shiny new vans in town? Meet West Sacramento On-Demand, the City's new public transportation service! This innovative rideshare program is offered by the City through a unique partnership with private rideshare company, Via. 

How do I catch a ride with West Sacramento On-Demand?

West Sacramento On-Demand makes getting around easy and affordable. Create an account by downloading the Via Rideshare App on any compatible Smartphone or Tablet, or contact the City for assistance. Once your account is created, book a ride using the Smartphone App OR by calling (916) 318 - 5101. You'll receive an estimated time of arrival and may be asked to walk a short distance to meet your ride. In minutes, a Via Van will pick you up and take you to your destination.

By sharing your ride with others heading in the same direction, you save money and avoid the hassle of traffic and parking- without sacrificing convenience! Standard fares are just $3.50 one-way, or $1.75 for Seniors & Disabled Riders who apply for and receive a discount.

For Customer Service Support or to Book a Ride, call (916)318-5101. See FAQs below to learn more. 

Still have questions? Try visiting https://www.ridewithvia.com/westsacramento/.

News & Updates

get there graphic_ yolo bus and via

NEW! Expanded Hours!  You spoke and we listened! Rideshare is now available earlier and later during the week, and on Sundays and Holidays! Catch a ride from: 

  • 6am - 11pm Monday thru Friday
  • 9am to 11pm Saturdays
  • 8am to 8pm Sundays

NEW! Get there...Via Yolobus! For a limited time, West Sacramento’s Via On-Demand service has partnered with Yolobus to provide FREE transfers to all Yolobus stops in the City.

Group PricingTraveling with friends? Add them to your Via trip for just $1 each. The whole crew can enjoy affordable shared rides around town!

Weekly ViaPassRide up to 4 times per day, each day of the week. ViaPass costs $15/week or $7.50/week with a Senior/ Disabled Rider Discount.

 

Relevant Documents & Links 

  • Video Exhibits Learn more about how West Sacramento On-Demand was developed and how the rideshare program is providing mobility for community members of ages and incomes. 
  • SacBee News Coverage. Find out what it's like to take a ride on West Sacramento on Demand with local Via riders!

 

FAQs

  • What is rideshare?
  • How does Via rideshare work?
  • How much does it cost?
  • What are the hours of operation?
  • Where can I go on Via rideshare?
  • How long will I wait to be picked up?
  • Why won't Via always pick me up at my door?
  • How can I pay?
  • Can I pay with cash?
  • I don't have a Smartphone or tablet. Can I still book a ride?
  • Can customers with wheelchairs or mobility devices ride?
  • How old do I have to be to book a ride?
  • How many passengers can ride in a Via van?
  • How do I get a Senior or Disabled Rider Discount?
  • How is Via rideshare different than traditional ride-hailing transportation services?
  • Did the City purchase the Mercedes Benz Via Vans?
  • Can pets ride on Via?
More FAQs

City Council & Commission Reports 

Upcoming Items: 

  • None at this time


Past Items: 

  • May 1, 2019 City Council 
    • Item #7 CONSIDERATION OF APPROVAL OF AN AMENDED AND RESTATED CONTRACT FOR SERVICES WITH NOMAD TRANSIT LLC AND RESOLUTION 19-56 ALLOCATING UP TO $2.02M TO EXTEND THE WEST SACRAMENTO ON-DEMAND RIDESHARE PROGRAM THROUGH FISCAL YEAR 2019
  • April 17, 2019 City Council 
    •  Item #16 WORKSHOP ON THE DRAFT CONTRACT EXTENSION WITH NOMAD TRANSIT LLC, A WHOLLY OWNED SUBSIDIARY OF VIA TRANSPORTATION, INC., OPERATIONAL OF THE WEST SACRAMENTO ON-DEMAND RIDESHARE PROGRAM THROUGH FISCAL YEAR 2019
  • February 20, 2019 City Council
    • Item #17 WORKSHOP ON THE PILOT ON-DEMAND RIDESHARE SERVICE AND REQUEST FOR APPROVAL OF AMENDMENT NO. 1 TO THE NOMAD TRANSIT LLC CONTRACT AND ADOPTION OF RESOLUTION 19-12 FOR RELATED BUDGET AMENDMENT
  • October 17, 2018 City Council
    • Item #13 REGULAR UPDATE ON THE PILOT ON-DEMAND RIDESHARE SERVICE AND A WORKSHOP TO SOLICIT INPUT ON THE 6-MONTH VIA RIDESHARE USER SURVEY
  • March 21, 2018 City Council 
    • Item #22 CONSIDERATION OF THE WEST SACRAMENTO/VIA ON-DEMAND RIDESHARE PILOT SERVICE FEATURES, BRANDING, AND PROGRESS REPORTING FRAMEWORK 
  • January 17, 2018 City Council
    • Item #6 CONSIDERATION AND AWARD OF CONTRACT TO NOMAD TRANSIT LLC, A WHOLLY OWNED SUBSIDIARY OF VIA TRANSPORTATION, INC. FOR THE PILOT FLEXIBLE TRANSPORTATION SERVICE 
  • November 1, 2017 City Council 
    • Item #15 CONSIDERATION OF APPROVAL OF A SHORTLIST FOR ADVANCEMENT IN THE PILOT FLEXIBLE TRANSPORTATION SERVICE PROCUREMENT PROCESS 
  • August 16, 2017 City Council
    • Item #15 CONSIDERATION OF APPROVAL OF A SHORTLIST FOR ADVANCEMENT IN THE PILOT FLEXIBLE TRANSPORTATION SERVICE PROCUREMENT PROCESS
  • August 15, 2017 TMI Commission
    • Item #3 REQUEST FOR APPROVAL OF A SHORTLIST FOR ADVANCEMENT IN THE PILOT FLEXIBLE TRANSPORTATION SERVICE PROCUREMENT PROCESS 
  •  July 26, 2017 City Council
    • Item #26 FURTHER CONSIDERATION OF A WORKSHOP ON THE WEST SACRAMENTO MOBILITY ACTION PLAN AND TRANSIT PILOT PROJECTS
Staff Contact:
Sarah Strand, Senior Transportation Planner 
Phone: (916) 617-5310 
Email: sarahs@cityofwestsacramento.org